Health Plans

Health Plans are a vital product to ensure the safety of lives by providing support for right medical treatment, at the right time. However, the government and ombudsman are trying to provide the service of health plans to people at minute margins and almost negligible agent cost.
In such a scenario, it becomes pertinent for the health insurers to employ medical contact centre services for professional solutions. The live medical answering services at Service Ox offers the following functions:

Member Services
The service here works at all times of the day to advice patients on the health plans and helps them choose a right one as per their needs. We aim at enrolling patients for the right plan.

Agent Service
Our medical contact centre solutions are all the more vital, considering the stress of the job and the small margins they work for. The agent service, here at Service Ox, aims to retain the old members of the company and acquire new members. We also provide the customers with the required knowledge, besides making welcome calls and solving their queries.

Physician Referral
Our live medical answering service is for those customers who want to contact a physician for certain problems. We provide them with the contact information of the doctors from our information bank.

The highlights of our services are:

• 24*7 online support of web chat and quick email responses
• Friendly and knowledgeable experts solve the queries with cent per cent satisfaction of customer
• Medical contact centre is pocket-friendly
• Charges will be based on consumption. Hence, no outlandish charges will take you for a shock.