Client Services / Support
Being in the answering industry, we partner with companies from varied industries. Right from explaining them our services, providing satisfactory services to the end customers and increasing their profitability, communication is the key to our business. And, the burden of communicating right lies heavily on our client service support team. The team coordinates with various clients and ensures that all their needs are catered to by efficient employment of our business associates. Further, the client service associates are responsible for bringing satisfaction to our clients by advising them to employ right services as per their business needs. For that, they have to understand the business first and only then they will be capable of acting as a vital link between our business associates and clients.
Moreover, if this task is not completely fulfilled, it will generate a lot of confusion and dissatisfaction among the clients, and hence prove disastrous for the growth of Service Ox. Thus, the stress of our recruitment services lies on employing the best people. The experience and aptitude of individuals determine their altitude. Believing in this philosophy, our recruitment team tests the aptitude and knowledge of the candidates to be sure of their capabilities. And once we are sure, only then people are inducted in the team of client services and support.
Their task is not just bringing the clients on board of Service Ox, but also playing a vital role in making their work stay comfortable with the company. And whenever they wish to change anything in their account, the role of client service team once again comes into the forefront.
So, enjoy the valuable services at Service Ox.
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- 24/7 Live Answering
- Toll Free Number
- Message Taking
- Email Delivery
- Text Message Delivery
- Custom Scripting
- Online Web Tools
- Lead Capture Tools
- Dynamic Scripting