Appointment Services

Whether it’s morning or evening, office hours or off time, patients need to schedule or reschedule their appointments. Instead of directing them to your voicemail services and making changes in your diary later, you can have live medical appointment services for your patients. The person employed will make, change or cancel appointments at all times of the day.
Here, the flexibility that Service Ox provides to your business are many:

Determine how calls are handled
Your office protocol of medical answering will guide our representatives to take calls in the same manner. Our comprehensive medical appointment services will not let you miss even a single call.

Use an online calendar of your choice
The several online calendars’ services providers who partner with us, provide you with accurate and real time solutions. Furthermore, if you like, we can also work with the online calendar or medical practice of your choice.

Change whenever you want
Change is a vital ingredient of success and Service Ox allows you to change whenever you want. It can be the change in schedules, contacts, protocols, welcoming scripts, etc., at any time of the day.

Helpful, friendly associates
Our team of associates is trained in healthcare specialties as well as your organization’s protocols. Before being employed for your service, our associates undergo rigorous training on different aspects of the job which makes them well equipped to tackle every query and help them sail smooth in difficult situations.
Also, every team member at Service Ox undergoes an extensive training on Portability & Accountability Act of health insurance. The dedicated and shared solutions here are aimed at expanding the reach of your business, besides bringing more credibility and reliability to it.