Medical Receptionist Services

Medical Receptionist Services

Healthcare organizations want to convey an image of a caring, empathetic and serving organization. Most of the times, the medical expertise alone is not sufficient for customers to make a purchase decision. There is a lot more than providing good treatment that helps a consumer make an informed choice. The medical telephone answering service of Service Ox is here to vanish away all your worries. We are a specialized medical answering service for different industry needs. In other words, we will take care of all the other aspects of your business so that you can concentrate on treating patients.
Some of our helpful receptionist answering services that provide dedicated and shared staffing solutions are:

  • Live Medical Answering Services, Screening, and Messaging:
    Now, instead of reaching for your voicemail at odd hours, your patients can talk to a live medical receptionist from our team and our trained medical receptionists can resolve the query in no time. All this will be done following the protocols provided by you, and as per your instructions.
  • Immediate Call Processing, Transfer, or Dispatching:
    There are few important calls that should not be routed to the voicemail services. We segregate such calls and relay messages instantaneously to the concerned people so that help can be reached at the required time. We work 24 hours and 7 days a week, so that you can catch sound sleep and work fresh next day. Furthermore, on-call contacts can be altered as per your schedule.
  • Call Overflow:
    Call overflow becomes a headache when you have 10 other things in your head. Our helpful and trained live virtual receptionists can help you by taking the call overflow pressure and ensuring the every call is answered patiently and efficiently, without missing any. So, whether it is morning rush or afternoon crunch, live medical answering services at Service Ox ensure that every call is answered promptly, as we understand the meaning of professionalism.



How it works?
  • 24/7 Live Answering
  • Toll Free Number
  • Message Taking
  • Email Delivery
  • Text Message Delivery
  • Custom Scripting
  • Online Web Tools
  • Lead Capture Tools
  • Dynamic Scripting