Company Profile
The basic telephone answering service is not something that can help the companies grow in the long run. Undoubtedly, a basic telephone answering service unloads the companies a little, but this is not what the enterprises are looking for in today’s competitive age. Service Ox is one such comprehensive contact center service provider that fulfils the needs of today’s enterprises.
As a young and energetic team, focused on professionalism and reducing the workload of enterprises, we have added some specialities to a basic telephone answering service. The knowledge of our business associates of different industries and businesses of our clients, has helped us serve our clients better, instead of being a mere message taking service.
The service provided by Service Ox business associates serves as a multi-channel support of chat, call and email systems. It is because we understand that the exceptional support provided through all the channels can only make a difference and guide the customers towards making purchases.
Professional Team
The professionalism of our business associates and their knowledge with which they solve the queries of your customers with ease, are our major strengths. At Service Ox, we have split our business associates in several industry teams to cater to the needs of different industries.
This is how Service Ox is equipped in serving different sectors, all in one go. The professionals provide on call and online support to companies, besides their lead management and appointment management services and hence, act as a comprehensive call centre for industries.
Innovative services and procedures
Furthermore, the innovativeness of our team at Service Ox coupled with their positive and supportive nature, ensures that the clients are served with empathy and are guided towards resolution of their queries and issues.
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- 24/7 Live Answering
- Toll Free Number
- Message Taking
- Email Delivery
- Text Message Delivery
- Custom Scripting
- Online Web Tools
- Lead Capture Tools
- Dynamic Scripting