Call Center Solutions

Call Center Solutions

Our outstanding customer care together with innovative technology makes customers happy.

Service Ox’s 24/7/365 call center solutions are trusted upon by companies – large and small – including names from Fortune 500 operations to extend their brand connect. We keep a close tab on the call flow and details to boost your business, rather than just answering your telephone calls.

  • Inbound Call Center Services
    We provide 24/7/365 live call answering support services, email support and chat support for:
    Customer Service, Reservations, E-Commerce transactions, Retail Order Taking, Tech Support, Help Desk, and Loyalty Programs.
  • Dedicated Agents
    We have a dedicated team of call center agents to solely support your business operations. From hiring to training, to scheduling to compensation, we take care of all your details.
  • Inbound Sales
    We take every call, email or chat as an opportunity to boost sales. Your direct response efforts are increased manifold by our distinctive team approach through cross-selling, upselling and order management.
  • Lead Generation
    The doors to develop leads are through inbound communication. As part of our advanced call center service, our capable team provides Lead Qualification and Lead Management solutions.
  • Lead Capture Tools
    We engage and connect with customers by providing them with viable tools such as Click to Call and Register to Call. In addition, follow-up on purchases is done through outbound Purchase to Call options.
  • Customer Relationship Management (CRM):
    Cutting-edge, SaaS-delivered toolset helps to deliver flexible, convenient and enhanced customer communication.

SEE PLANS & PRICING
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JOB POSTINGS

Remote Business Support Associate »
The Remote Business Support Associate provides phone-based and software enabled business support services for our clients.

Remote Bilingual Business Support Associate »
The Remote Business Support Associate provides phone-based and software enabled business support services for our clients.

Client Services Representative »
The client service representative is responsible first and foremost for overall client satisfaction.

Sales Representative »
We are looking for people who are hard working, passionate, motivated and talented to join our dedicated team.

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