The hospitality answering service at Service Ox is essential for every service-based business. Whether you own a salon, spa or any other hospitality business, an answering service for hospitality business ensures that your on-call customers are treated well. The service provided by Service Ox ensures the maximum enrolling of customers. We also provide you with a sheet of potential enrollees based on our survey.
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Some of the key features of our hospitality answering call center are:
Service Ox enhances the reach of your business and the client satisfaction level by employing professional business associates, who are experts at call management work with industry specific knowledge. Further, we take pride in the fact that many of our clients, who have hired our hospitality answering services have witnessed a huge upward surge in their business growth. This has become possible with the help of our 24-hour call support, email support and support through web chats.
As people are busy in their daily schedules, it is unwise to direct them to voicemail services, especially when they can bring you business. We know that you cannot keep on taking calls the whole day. After all, that is not your business. To help you in such situations, Service Ox’s hospitality answering services pitch-in with our expertise at handling calls.
Expect more than message taking
The hospitality service here is not mere message taking. In fact, our business associates are acquainted with your services, rate sheet, availability, so that they can take appointments, reschedule them as per the customer requirement and cancel them. They work on your behalf and ensure that no call is missed. While enrolling members, we can also charge their credit cards using the existing online credit processing system of the company.
- 24/7 Live Answering
- Toll Free Number
- Message Taking
- Email Delivery
- Text Message Delivery
- Custom Scripting
- Online Web Tools
- Lead Capture Tools
- Dynamic Scripting